Daten teilen, nicht nur um Maschinen und Anlagen verfügbar zu halten, sondern neue Geschäftsmodelle zu realisieren – auf der Abschlusskonferenz von Service-Meister dreht sich am 22. und 23. Mai in Berlin alles um die Frage, wie Künstliche Intelligenz Wertschöpfung in Industrie-Service und Mittelstand neu definiert.
By Nils Klute, IT Editor and Project Manager Communication Cloud Services at EuroCloud Deutschland Anyone working with artificial intelligence (AI) must be aware of its capabilities, properties and limitations. Why do machine decisions need human experience? And how Service-Meister is now training technicians from SMEs on AI. Computers were supposed…Read More
Digitally connected offices and construction sites to speed up processes, save costs and exploit entrepreneurial opportunities: What is the state of Germany’s skilled crafts sector and digitalisation? What the skilled crafts can learn from industrial services. And what email, cloud computing and electric windows have in common.
By Nils Klute, IT Editor and Project Manager Communication Cloud Services at EuroCloud Germany Focus and specialise to get a better handle on problems – well-trained maintenance technicians find solutions more quickly and cost-effectively. What the industrial service can learn from firefighter Red Adair. And why projects like Service-Meister secure…Read More
Regardless of whether you are an entrepreneur or a service technician – the practical course is aimed at all participants. Especially for SMEs, “AI in technical service” is a helpful offer: Those responsible learn to assess to what extent the use of AI is generally worthwhile for them and in which areas their existing toolbox can be usefully supplemented with AI.
Optimising products, advising customers better and handling service cases faster – association analyses of service data make it possible. Which requirements have to be fulfilled, and which further advantages are offered to companies – grandcentrix and Würth report on the results of their work for Service-Meister in the blog post.
Implementing service-based business models and monetising machine data – for many companies, this is still a pipe dream. Stephan Boch from KEB Automation explained how SMEs can get started via Service-Meister at the expert forum of the service association KVD.
Promoting innovation and exploiting business opportunities – wherever companies engage in platform-based ecosystems, all market participants benefit. A new white paper from the Global Industry Organizations (GIO) also shows the success factors using the example of Service-Meister.
The majority of all company leaders believe that artificial intelligence (AI) will change the business world. Only a minority, however, expect that impact on their own company. Why aspirations and reality continue to diverge in the SME sector. And what’s can be done with AI and machine data beyond maintenance.
Skilled workers are rare. SMEs should consistently rely on digitalization and artificial intelligence to be able to perform maintenance reliably tasks in the future, says Dr. Fred Jopp, Head of Industrial Project Management at USU Software AG, which is an eco member. Dr. Jopp’s position means that he is closely involved with the corporate problems involved in implementing use cases.