Regardless of whether you are an entrepreneur or a service technician – the practical course is aimed at all participants. Especially for SMEs, “AI in technical service” is a helpful offer: Those responsible learn to assess to what extent the use of AI is generally worthwhile for them and in which areas their existing toolbox can be usefully supplemented with AI.
Nine out of ten service employees spend at least half an hour a day searching for information. Information that is necessary to be able to work at all. How digitalised service knowledge not only makes life easier for technicians but also enables data-based business models.