News
+++ Press +++ News from the project +++ Trends +++
Kick-off Event for AI and SMEs: “Making Successes Visible Early On”
Kick-off event for Service-Meister: On 11 February 2020, the Consortium met in Frankfurt am Main, Germany for the kick-off of the Service-Meister project. The goal: to work together in an[…]
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Interview With Andreas Weiss: “We Need to Get the Car on the Road”
Data plays a decisive role in the future value creation of products and services. Andreas Weiss, Head of Digital Business Models at the eco Association, Director of EuroCloud Deutschland_eco, and Head of the Service-Meister Consortium, is convinced of this. In an interview he explains the European perspective.
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Service-Meister Announced as Winner of German AI Innovation Competition
On the occasion of the launch of the new Digital Technologies Forum in Berlin on 19th September 2019,
Dr. Ulrich Nussbaum, State Secretary of the Federal Ministry for Economic Affairs and Energy (BMWi), presented the winners of the Artificial Intelligence Innovation Competition.
AI FOR GERMAN SMES
The market is changing:
Industrial value creation is becoming a service model
In the German industry, there is a fundamental change in how value is created; from products to services. There is a demand for innovative business models which require German SMEs to use and market their internal company-specific “service knowledge”…
The task:
To market “service knowledge” for industrial plants
The “service knowledge” required for industrial plants exceeds the knowledge of individual service technicians and also of companies. This, combined with the shortage of skilled workers, means that German small and medium-sized companies will face the enormous challenge of securing their leading edge in the Service sector in the coming years.
Goal 1
AN AI-BASED & CROSS-COMPANY SERVICE PLATFORMS FOR SMES
Service-Meister is to develop an AI-based, cross-plant, cross-department, and cross-company service platform for German SMEs.
Goal 2
TO SUPPORT STAFF
Less-qualified staff are to be enabled to offer complex services with the help of digital guides, such as AI-based ServiceBots and Smart Services.
Goal 3
TO ENABLE CROSS-COMPANY “SERVICE”
Digital service knowledge will enable cross-company scalability of service on a single platform.
Goal 4
TO STAY COMPETITIVE
IN SPITE OF THE SHORTAGE OF SKILLED WORKERS
A service ecosystem will evolve from the cross-company scaling which will combat the skills shortage in Germany and will keep German SMEs competitive in the long-term.
Workshops for your business…
The Consortium
eco – Association of the Internet Industry
Lead
Adolf Würth GmbH & Co. KG
Atlas Copco IAS GmbH
Beuth University of Applied Science Berlin
Fraunhofer Institute for Software and Systems Engineering ISST
grandcentrix GmbH
inovex GmbH
Institute for Internet Security – if(is)
University of Stuttgart
Karlsruher Service Research Institute (KSRI)
KEB Automation KG
Kompetenznetzwerk Trusted Cloud e. V.
KROHNE Messtechnik GmbH
TRUMPF Werkzeugmaschinen GmbH + Co. KG
