+++ Press +++ News from the project +++ Trends +++
Das Durchsuchen großer Textkorpora ist im Jahr 2022 eine fast schon triviale Aufgabe. Verteilte, hochperformante Datenbanken durchsuchen in sekundenschnelle tausende Texte auf der Suche nach Schlagwörtern, Orten oder Namen. Was ist aber, wenn wir gar nicht so genau wissen, wie gesuchte Informationen genau gespeichert wurden?
White paper from Krohne and Inovex on PDF documents: Salvaging data treasures and making them available in a machine-readable form
Integrating data into business models and tapping into new sources of revenue – how this is supposed to succeed is not clear for many companies. In addition, analogue formats, heterogeneous systems and closed silo structures cloud the view. Why it pays to salvage data treasures. And how service knowledge can be extracted from PDF files, for example.
Optimising products, advising customers better and handling service cases faster – association analyses of service data make it possible. Which requirements have to be fulfilled, and which further advantages are offered to companies – grandcentrix and Würth report on the results of their work for Service-Meister in the blog post.
The goals of the Service-Meister project
To secure an advantage in the Service sector
Industrial usage of artificial intelligence for SMEs
Current workshops, expert meetings, and transfer events
AI FOR GERMAN SMES
The market is changing:
Industrial value creation is becoming a service model
In the German industry, there is a fundamental change in how value is created; from products to services. There is a demand for innovative business models which require German SMEs to use and market their internal company-specific “service knowledge”…
To market “service knowledge” for industrial plants
The “service knowledge” required for industrial plants exceeds the knowledge of individual service technicians and also of companies. This, combined with the shortage of skilled workers, means that German small and medium-sized companies will face the enormous challenge of securing their leading edge in the Service sector in the coming years.
AN AI-BASED & CROSS-COMPANY SERVICE PLATFORMS FOR SMES
Service-Meister is to develop an AI-based, cross-plant, cross-department, and cross-company service platform for German SMEs.
TO SUPPORT STAFF
Less-qualified staff are to be enabled to offer complex services with the help of digital guides, such as AI-based ServiceBots and Smart Services.
TO ENABLE CROSS-COMPANY “SERVICE”
Digital service knowledge will enable cross-company scalability of service on a single platform.
TO STAY COMPETITIVE
IN SPITE OF THE SHORTAGE OF SKILLED WORKERS
A service ecosystem will evolve from the cross-company scaling which will combat the skills shortage in Germany and will keep German SMEs competitive in the long-term.
Workshops for your business…
We need case studies!
What’s in it for you:
1) We find solutions for you!
2) We develop integration standards for SMEs.
3) We develop meaningful networking and demarcation mechanisms.
4) We develop a comprehensive platform
for an effective market development of German companies.