When and where you want: Learn independently at your own pace to understand the goals and benefits of AI in technical service.

You will learn more about the potential of artificial intelligence in service in a practice-oriented manner.

Discover familiar service processes from different angles and gain key insights into practical AI applications:

  • Understand principles of AI processes and how they work together
  • Explore and develop own requirements and ideas as an SME or service technician for your own field of work

The e-learning is offered on the AI Campus. Additional programs for pre- and continuing education around the topic of AI can be found here:


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Always available for you:
The basic documents of the learning programme are available around the clock for multipliers as “open-source” materials.

Gain deep insights into the applications and experiences from the use cases.

Take advantage of an open-source curriculum: You have a comprehensive and up-to-date learning program at your disposal, which is consistent from start to finish

  • Suitable for service organisations, academies or further education institutions that conduct their own training courses
  • The basis for combining AI and technical service and transferring it to other industries

Educate yourself:
The specialist topics of AI and technical service are taught to you by professionals quickly and efficiently.

In line with the training materials, we will teach and prepare you to become a trainer yourself.

Benefit from the wealth of experience of the professionals: Your training in artificial intelligence and technical service is in the best hands:

The Train the Trainer programme is ready!
Together with partners, a programme has been designed to train AI professionals and train teams in companies. Specifically, AI experts can sign up for 16 hours of online training. The next session will be the 29th and 30th of June 2023.

  • What’s the goal? To pass on the expertise to SMEs on a broad basis in their own training courses.
  • Who is the course for? Trainers who want to learn more about AI and AI experts who want to work as trainers in the future. In individual cases, managers or employees of SMEs who already have relevant prior knowledge in technical service are also admitted to the course.
  • What are the contents? Didactically processed examples of AI applications in the technical service of companies are examined for economic factors and technical principles of AI processes.