Daten teilen, nicht nur um Maschinen und Anlagen verfügbar zu halten, sondern neue Geschäftsmodelle zu realisieren – auf der Abschlusskonferenz von Service-Meister dreht sich am 22. und 23. Mai in Berlin alles um die Frage, wie Künstliche Intelligenz Wertschöpfung in Industrie-Service und Mittelstand neu definiert.
By Nils Klute, IT Editor and Project Manager Communication Cloud Services at EuroCloud Deutschland Anyone working with artificial intelligence (AI) must be aware of its capabilities, properties and limitations. Why do machine decisions need human experience? And how Service-Meister is now training technicians from SMEs on AI. Computers were supposed…Read More
Digitally connected offices and construction sites to speed up processes, save costs and exploit entrepreneurial opportunities: What is the state of Germany’s skilled crafts sector and digitalisation? What the skilled crafts can learn from industrial services. And what email, cloud computing and electric windows have in common.
By Nils Klute, IT Editor and Project Manager Communication Cloud Services at EuroCloud Germany Focus and specialise to get a better handle on problems – well-trained maintenance technicians find solutions more quickly and cost-effectively. What the industrial service can learn from firefighter Red Adair. And why projects like Service-Meister secure…Read More
Nine out of ten service employees spend at least half an hour a day searching for information. Information that is necessary to be able to work at all. How digitalised service knowledge not only makes life easier for technicians but also enables data-based business models.
Optimising products, advising customers better and handling service cases faster – association analyses of service data make it possible. Which requirements have to be fulfilled, and which further advantages are offered to companies – grandcentrix and Würth report on the results of their work for Service-Meister in the blog post.
Not only manufacturing first-class products, but also realising data-based business models – Service-Meister discussed how SMEs can benefit from the service economy at Cloud Expo Europe Frankfurt.
Implementing service-based business models and monetising machine data – for many companies, this is still a pipe dream. Stephan Boch from KEB Automation explained how SMEs can get started via Service-Meister at the expert forum of the service association KVD.
Is artificial intelligence (AI) compulsory or just an option in competition? How strategically relevant is the technology, and to what extent is it still a thing of the future? These are questions SMEs are asking themselves, according to Deloitte’s study. Answers are now being provided by the AI project Service-Meister.
The majority of all company leaders believe that artificial intelligence (AI) will change the business world. Only a minority, however, expect that impact on their own company. Why aspirations and reality continue to diverge in the SME sector. And what’s can be done with AI and machine data beyond maintenance.