{"id":1511,"date":"2020-02-13T15:14:53","date_gmt":"2020-02-13T14:14:53","guid":{"rendered":"https:\/\/www.servicemeister.org\/2020\/02\/13\/kick-off-fuer-ki-und-kmu-erfolge-frueh-sichtbar-machen\/"},"modified":"2020-03-12T10:37:26","modified_gmt":"2020-03-12T09:37:26","slug":"kick-off-fuer-ki-und-kmu-erfolge-frueh-sichtbar-machen","status":"publish","type":"post","link":"https:\/\/www.servicemeister.org\/en\/2020\/02\/13\/kick-off-fuer-ki-und-kmu-erfolge-frueh-sichtbar-machen\/","title":{"rendered":"Kick-off Event for AI and SMEs: \u201cMaking Successes Visible Early On\u201d"},"content":{"rendered":"\n<p><em>Kick-off event for Service-Meister: On 11 February 2020, the Consortium met in Frankfurt am Main, Germany for the kick-off of the Service-Meister project. The goal: to work together in an optimal way to quickly develop practical AI solutions for SMEs and industry.<\/em><\/p>\n\n\n\n<p><a href=\"https:\/\/www.trumpf.com\/en_INT\/\">Trumpf<\/a> has its own <a href=\"https:\/\/www.youtube.com\/watch?v=mrno7iy08s0\">laser systems<\/a> on the market for precise sheet metal cutting and flexible welding. \u201cWherever in the world we have to maintain or repair our high-tech equipment, expert know-how is required,\u201d said Martin Lukas from Trumpf. \u201cKnow-how that is not available everywhere in the same quality from the service teams.\u201d What can help: Artificially intelligent (AI) tools, data analysis, and smart algorithms, such as those that the Service-Meister project will develop over the next three years.<\/p>\n\n\n\n<p> Digital tools will support service teams in their work. They should also enable them to carry out complex repairs, such as those that may be necessary for Trumpf laser systems. In order for service knowledge to scale in this way, basic work is necessary. For this purpose, Service-Meister brings together the companies <a href=\"https:\/\/www.keb.co.uk\/index.php?id=1&amp;L=0\">KEB<\/a>, <a href=\"https:\/\/www.atlascopco.com\/\">Atlas Copco<\/a>, <a href=\"https:\/\/www.wuerth.de\/\">W\u00fcrth<\/a>, <a href=\"https:\/\/de.krohne.com\/en\/\">Krohne<\/a>, and Trumpf with the implementation partners <a href=\"https:\/\/www.usu.com\/\">USU<\/a>, <a href=\"https:\/\/www.inovex.de\/en\/\">Inovex<\/a>, and <a href=\"https:\/\/grandcentrix.net\/\">grandcentrix<\/a>. The company tandems provide digital support for individual use cases in service in six so-called speedboat projects. What is necessary to make the work a success? \u201cTeamwork, dialogue, discussion \u2013 right from the start,\u201d said Hauke Timmermann, who is organizing the project with the consortium leader, the eco Association. \u201cThe <a href=\"https:\/\/www.servicemeister.org\/en\/the-consortium\/\">Consortium<\/a> also includes numerous <a href=\"https:\/\/www.servicemeister.org\/en\/assoziierte-partner\/\">associated partners<\/a> from business and science.\u201d More than 40 participants travelled to the kick-off event alone. <\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.servicemeister.org\/wp-content\/uploads\/2020\/02\/20200211_125428-1024x768.jpg\" alt=\"\" class=\"wp-image-1227\" srcset=\"https:\/\/www.servicemeister.org\/wp-content\/uploads\/2020\/02\/20200211_125428-1024x768.jpg 1024w, https:\/\/www.servicemeister.org\/wp-content\/uploads\/2020\/02\/20200211_125428-300x225.jpg 300w, https:\/\/www.servicemeister.org\/wp-content\/uploads\/2020\/02\/20200211_125428-768x576.jpg 768w, https:\/\/www.servicemeister.org\/wp-content\/uploads\/2020\/02\/20200211_125428-1536x1152.jpg 1536w, https:\/\/www.servicemeister.org\/wp-content\/uploads\/2020\/02\/20200211_125428-2048x1536.jpg 2048w, https:\/\/www.servicemeister.org\/wp-content\/uploads\/2020\/02\/20200211_125428-1440x1080.jpg 1440w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption> Exciting discussions and presentations <\/figcaption><\/figure>\n\n\n\n<p><strong>A question of digital sovereignty<\/strong><\/p>\n\n\n\n<p>How do the requirements from the speedboat projects get into AI research? How can the solutions later be made available to third parties? And how can data be shared in a controlled way and intellectual property be protected? \u201cAt Service-Meister, we are concerned with questions of <a href=\"https:\/\/www.servicemeister.org\/en\/2020\/01\/29\/interview-with-andreas-weiss-we-need-to-get-the-car-on-the-road\/\">digital sovereignty<\/a>&nbsp;,\u201d said Andreas Weiss, head of the Consortium. \u201cWe want to develop and disclose procedures for SMEs and thus make them available to all users. For this purpose, we rely on standardized and generic models with defined interfaces and AI.\u201d Why this will pay off in the end is shown by a current study by the eco Association: comprehensive use of AI would release a total potential of 488 billion Euros in Germany by 2025.<\/p>\n\n\n\n<p>Now it is\ntime for the project to get underway and the speedboat projects from\nService-Meister are pressing ahead. \u201cIn design-thinking workshops, we evaluate\nthe demand in the use cases,\u201d said Dr. Niklas K\u00fchl of<a href=\"https:\/\/www.kit.edu\/english\/\"> KIT<\/a>. \u201cRight\nfrom the start, we have to respond precisely to the requirements of the users\nin order to produce maximally relevant results later.\u201d After three years of\nproject duration, a flourishing ecosystem should emerge that intelligently maps\nany service processes from end-to-end and supports them appropriately with AI.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p><strong>Platform for Europe: Gaining ground with clever transfers<\/strong><\/p>\n\n\n\n<p> \u201cAI, data and platforms are the key,\u201d said Dr. Alexander L\u00f6ser from the <a href=\"https:\/\/www.beuth-hochschule.de\/en\/4134\">Beuth University of Applied Sciences<\/a> in Berlin. But: \u201cWhether Apple, Alphabet or Alibaba \u2013 the <a href=\"https:\/\/www.netzoekonom.de\/2018\/06\/24\/wert-der-plattform-oekonomie-steigt-im-ersten-halbjahr-um-1-billion-dollar\/\">USA and Asia<\/a> &nbsp;currently share the world of platforms among themselves. Where is Europe\u2019s opportunity then? \u201cIn B2B markets and in engineering,\u201d said Dr. Steffen Staab from the <a href=\"https:\/\/www.uni-koblenz-landau.de\/en\/university-of-koblenz-landau?set_language=en\">University of Koblenz-Landau<\/a>. \u201cHere, Service-Meister can score points and gain ground.\u201d With clever transfers, the consortium should be able to achieve this. L\u00f6ser: \u201cWe are transferring AI procedures from medical to industrial services.\u201d <\/p>\n\n\n\n<p> To do so, L\u00f6ser trained algorithms with physician\u2019s letters to analyze the formally structured and partially standardized reports. This way, for example, chat bots can be implemented that can suggest the appropriate therapy depending on the diagnosis. \u201cThe same approach that speeds up the treatment of patients will now also make it easier to repair machines,\u201d said L\u00f6ser. What was the last thing that needed to be repaired on a specific machine? What tools were required? And how did the technician describe the damage? L\u00f6ser: \u201cSoon voice assistants in the Service Department will know the answers.\u201d <\/p>\n\n\n\n<p><strong>Solutions for a successful ecosystem<\/strong><\/p>\n\n\n\n<p> The research being done in parallel ensures that the Service-Meister project will develop solutions from industry for industry. The <a href=\"https:\/\/www.iit-berlin.de\/en?set_language=en\">Institute for Innovation and Technology<\/a>, IIT for short, is responsible for this. \u201cWe act from the sidelines, see ourselves as sparring partners, provide support in the exploitation and business model,\u201d said Dr. Steffen Wischmann of the IIT. Currently, a study is being planned to find out whether the way an AI makes decisions is comprehensible to humans (Explainable Artificial Intelligence). The mechanisms are often not transparent, which can be problematic.  <\/p>\n\n\n\n<p>Probleme mit KI? Nicht so bei\nService-Meister: \u201eWir m\u00fcssen erst zuh\u00f6ren und dann umsetzen\u201c, sagte Weiss. \u201eUnd\nwir m\u00fcssen unsere Erfolge fr\u00fch sichtbar machen, damit Service-Meister keine\nProjektinsel f\u00fcr sich bleibt, sondern zu einem souver\u00e4nen und attraktiven\nKI-basierten \u00d6kosystem f\u00fcr alle Serviceprozesse heranw\u00e4chst.\u201c<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p>Problems\nwith AI? Not so with Service-Meister: \u201cWe have to listen first and then\nimplement,\u201d said Weiss. \u201cAnd we have to make our successes visible early on, so\nthat Service-Meister does not remain an island project, all on its own, but\ngrows into a sovereign and attractive AI-based ecosystem for all service\nprocesses.\u201d<\/p>\n\n\n\n<p>Keep up to\ndate with our Service-Meister newsletter on all topics concerning the project\nand the current events and workshops.<\/p>\n\n\n\n<p> <a href=\"https:\/\/www.servicemeister.org\/en\/newsletter\/\">To sign up, click here!<\/a> <\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kick-off event for Service-Meister: On 11 February 2020, the Consortium met in Frankfurt am Main, Germany for the kick-off of the Service-Meister project. The goal: to work together in an optimal way to quickly develop practical AI solutions for SMEs and industry. Trumpf has its own laser systems on the&#8230;<a class=\"sm-loop-button\" href=\"https:\/\/www.servicemeister.org\/en\/2020\/02\/13\/kick-off-fuer-ki-und-kmu-erfolge-frueh-sichtbar-machen\/\">Read More<\/a><\/p>\n","protected":false},"author":3,"featured_media":1235,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[49,31,16],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kick-off Event for AI and SMEs: \u201cMaking Successes Visible Early On\u201d - Service-Meister<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.servicemeister.org\/en\/2020\/02\/13\/kick-off-fuer-ki-und-kmu-erfolge-frueh-sichtbar-machen\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kick-off Event for AI and SMEs: \u201cMaking Successes Visible Early On\u201d - Service-Meister\" \/>\n<meta property=\"og:description\" content=\"Kick-off event for Service-Meister: On 11 February 2020, the Consortium met in Frankfurt am Main, Germany for the kick-off of the Service-Meister project. The goal: to work together in an optimal way to quickly develop practical AI solutions for SMEs and industry. Trumpf has its own laser systems on the...Read More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.servicemeister.org\/en\/2020\/02\/13\/kick-off-fuer-ki-und-kmu-erfolge-frueh-sichtbar-machen\/\" \/>\n<meta property=\"og:site_name\" content=\"Service-Meister\" \/>\n<meta property=\"article:published_time\" content=\"2020-02-13T14:14:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-03-12T09:37:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.servicemeister.org\/wp-content\/uploads\/2020\/02\/BeitragsBild-Kickoff2020-1024x721.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"721\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Christine Neubauer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Christine Neubauer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.servicemeister.org\/en\/2020\/02\/13\/kick-off-fuer-ki-und-kmu-erfolge-frueh-sichtbar-machen\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.servicemeister.org\/en\/2020\/02\/13\/kick-off-fuer-ki-und-kmu-erfolge-frueh-sichtbar-machen\/\"},\"author\":{\"name\":\"Christine Neubauer\",\"@id\":\"https:\/\/www.servicemeister.org\/#\/schema\/person\/55e62b857b440e89d584680a915e015f\"},\"headline\":\"Kick-off Event for AI and SMEs: \u201cMaking Successes Visible Early On\u201d\",\"datePublished\":\"2020-02-13T14:14:53+00:00\",\"dateModified\":\"2020-03-12T09:37:26+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.servicemeister.org\/en\/2020\/02\/13\/kick-off-fuer-ki-und-kmu-erfolge-frueh-sichtbar-machen\/\"},\"wordCount\":905,\"publisher\":{\"@id\":\"https:\/\/www.servicemeister.org\/#organization\"},\"keywords\":[\"Artificial Intelligence\",\"Cloud\",\"Industrie 4.0\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.servicemeister.org\/en\/2020\/02\/13\/kick-off-fuer-ki-und-kmu-erfolge-frueh-sichtbar-machen\/\",\"url\":\"https:\/\/www.servicemeister.org\/en\/2020\/02\/13\/kick-off-fuer-ki-und-kmu-erfolge-frueh-sichtbar-machen\/\",\"name\":\"Kick-off Event for AI and SMEs: \u201cMaking Successes Visible Early On\u201d - 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